Frequently Asked Questions

Below, you'll find clear, straightforward answers to help you make the most of your WholeHealth experience. If you don't see your question here, feel free to reach out to our customer support team for more assistance.

General

What is WholeHealth?

How does WholeHealth work?

What makes WholeHealth different from traditional health insurers?

Plans & Coverage

What types of health insurance plans does WholeHealth offer?

Can I customize my plan?

What does my plan cover?

Pricing & Payments

How much does a WholeHealth plan cost?

Are there any hidden fees?

Can I pay for my plan monthly?

How do I make payments for my plan?

Eligibility & Enrollment

Who is eligible for WholeHealth plans?

How do I apply for a WholeHealth plan?

Is there a waiting period to begin coverage?

Claims & Benefits

How do I file a claim with WholeHealth?

How long does it take to process a claim?

What should I do if my claim is denied?

How can I check the status of my claim?

What Are The Requirements Needed For Filing A Claim

Account Management & Security

How do I create a WholeHealth account?

How do I reset my password?

Is my personal information secure with WholeHealth?

Technical Support

I’m having trouble using the WholeHealth website. What should I do?

Can I use the WholeHealth platform on my mobile device?

Can I change my plan after I’ve enrolled?

Can I cancel my WholeHealth plan?

How do I contact customer support?

Feedback & Suggestions

How can I provide feedback on my WholeHealth experience?